3fold’s Social Media Policy

By @ 02/24/10 in Everything, Our Culture

Does your organization have a social media policy? You probably should! Recently, we’ve had a number of small businesses and nonprofits ask to see 3fold’s policy as they work to create their own. So, without further ado, we present:

3fold’s Social Media Policy

As a creative agency, we expect and want our employees to use social media, both personally and professionally. We recognize there is a blurred line between personal and professional use. If you list 3fold as your place of employment in your online social media bio, display the 3fold company logo anywhere on your social profiles, and/or connect with 3fold vendors or clients using your online profile, then you’re representing 3fold professionally.

3fold will never ask you for personal information in regards to your private profiles, such as login information to your Facebook or Twitter pages.

Like the 3 Musketeers—3fold is All for One, One for All

  • Social media while at work is used to promote 3fold – our competence, our creativity, and our culture – in that order.
  • Supporting a controversial position is a team decision.
  • Using social media to build and/or enhance your communication with clients, not to avoid discussions that require a phone call or email.
  • Completing your work creatively and timely.  Fill gaps in your day with social media updates and communication.  In that order.

Disney Got it Right—It’s a Small World After All

  • Don’t give away 3fold’s competitive position.
  • Don’t bad mouth our competition.
  • If it causes you to pause, you probably shouldn’t post it.
  • Be authentic, genuine and transparent.
  • Let your audience know when you’re promoting a client.
  • Value and guard your personal information. Safety comes first!

If it Would Surprise Your Mama, it’s Gonna Shock Your Boss

  • Tweet others as you expect to be tweeted.
  • Make 3fold proud. Don’t post anything that is not professional or in line with who we are as a company.
  • No profanity.
  • Don’t be mean. If you disagree with someone online, respond respectfully. And if you can’t say something nice, don’t say anything at all.
  • If you make a mistake, admit it.

Around the Office Etiquette with Regard to Social Networking

  • Your supervisor respects your personal, online privacy and will not ask to join your personal online networks.
  • Understand every employee feels different about online privacy. If you ask another co-worker or your supervisor to become part of your network and they do not accept that request, don’t take it personally.

Does your company have a social media policy? Leave us a comment as to where we can find it online!